Shipping policy

We take great care in packing every parcel to make sure it reaches you safely, wherever you are in the world. All orders are dispatched from our Glasgow warehouse, operating Monday to Friday (excluding UK public holidays).

Below is a helpful guide to our delivery options, costs, and estimated timeframes for customers worldwide. While we always aim to deliver within these timeframes, occasional delays may occur due to factors beyond our control, such as customs processing or busy periods.

Orders placed before 1:00 pm on a working day (Monday–Friday) are dispatched the same day. Orders placed after 1:00 pm on Friday will be dispatched the following Monday.

📦 Delivery Options:

  • United Kingdom (Standard) – Royal Mail – £3.99 – 2–3 business days 

  • United Kingdom (Next Working Day) – Royal Mail – £5.99 – Next working day (Monday–Thursday) 
    Free next-day delivery on orders over £100

  • Republic of Ireland – DHL/FEDEX – from £14.00 – 4–6 business days 

  • Europe – DHL/FEDEX –  from £20 – 4–6 business days 

  • USA – FEDEX – £20 – 4–5 business days 

  • Canada – FEDEX – £35 – 4–5 business days 

  • Rest of the World – FEDEX/DHL – From £29.99 – 4–10 business days 

Please note that delivery charges do not include any duties or taxes for orders outside the UK. Any additional fees are set by the destination country and are the responsibility of the recipient.

If a shipment is refused due to customs duties, foreign fees, or tariffs, the original shipping cost is non-refundable. Additionally, the return shipping cost will be deducted from the refund amount.

When placing your order, please provide a valid residential or business address, email address and phone number. Unfortunately, we are unable to deliver to P.O. boxes or freight forwarding addresses.